FREQUENTLY ASKED QUESTIONS
The Answers You Need
At Dog Jawbreakers, we strive to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of some frequently asked questions. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
ARE YOUR CHEWS NATURALLY SOURCED?
Yes! Our chews are 100% organic, naturally shed and sourced.
As avid safety-conscious pet lovers, we know how important it is that your furry friend has access to safe quality products.
ARE ANTLERS SAFE FOR DOGS?
Yes! Dogs can chew on antlers. Dog antlers are full of nutrients, no chemical fillers, or additives and naturally cleans their teeth. It is important that your dog only has access to them under direct supervision. Be sure to inspect antlers daily and dispose of them if they begin to look cracked or weakened. Should you have any specific questions, consult your vet. These simple steps can help make antler chews as safe as possible. Read disclaimer here.
ARE ANTLERS SAFE FOR PUPPIES?
Puppies are born with small temporary "baby" teeth. These teeth are very fragile with short roots causing them to become easily damaged. They fall out and are replaced by adult teeth within the first six months of your puppy’s life (this may vary). Additionally, a puppy’s jaw may not tolerate the force of chewing on an antler. It is recommended to wait until your puppy is developmentally ready and select an appropriately sized antler. Please consult your veterinarian prior. Read disclaimer here.
WHAT SIZE SHOULD CHEW SHOULD I GET FOR MY DOG?
It is very important to choose the right antler size for your dog. Smaller dogs could crack their jaw on a large antler, while large dogs could swallow a small antler and develop an intestinal obstruction.
Pet weight - Antler sizeÂ
Up to 15 lbs - 4-5 inches (Small)
Up to 35 lbs - 5-6 inches (Medium)
Up to 60 lbs - 6-7 inches (Large)
Up to 80 lbs - 7-8 inches (XL)Â
90 lbs & up - 8 + inches (Jumbo)
WHY DOES MY ANTLER LOOK DIFFERENT THAN I EXPECTED?
Each antler is 100% natural and unique. Therefore, they may look different than the featured images and vary in size.
HOW LONG DO THEY LAST?
Antlers for dogs can last six months to a year, providing long-lasting entertainment for your furry friend. However, they can become damaged and weakened during use. It’s important to check antler chews regularly, so you can see any signs of weakness early. Preventing your dog from using an antler if it is visibly cracked or splintered will reduce the risk associated with these chews.
DO YOU ONLY SELL ANTLERS?
We sell premium dog chews and treats. Our company started based on antlers. We are constantly extending our inventory. Follow our social medias to stay up to date on the latest things Dog Jawbreakers.
WHERE DO YOU SHIP?
Currently, we only ship within Canada.
WHAT IS YOUR SHIPPING POLICY?
After placing your order, you will receive a confirmation email with a tracking number and estimated arrival date. Shipping times may vary. Please be sure to double check your address to avoid any delays. More information can be found here. Should you experience any issues or have any questions, please contact us at dogjawbreakers@gmail.com for assistance. Thank you for supporting our small business.
HOW IS MY ORDER SHIPPED?
We ship Canada Post and other premium carriers to ensure you receive reliable and fast service.
HOW MUCH IS SHIPPING?
Orders over certain amounts can qualify for free shipping. Shipping is based on flat rate in the following options: Standard, Express and Priority. Shipping and taxes are calculated at checkout.
WHAT IS YOUR RETURN POLICY?
Customer satisfaction is our #1 priority. We strongly believe in the benefits that chews offer your pets and stand behind our products. You can rest assured knowing that we have your pet's best interest in mind. More information can be found here. Should you have any concerns with your order, please email dogjawbreakers@gmail.com for assistance.
ARE THERE ANY COUPONS OR PROMOS AVAILABLE?
Create an account on our site or follow us on social media to receive notifications on coupons or promos.
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CAN I MAKE CHANGES TO MY ORDER?
Our orders are processed quickly. Please contact us as soon as possible. If your order has not been processed already, we will do our best to make a change to your order.